For the festive interval and persevering with every single day till Christmas Eve, Insurance coverage Occasions speaks to a number of trade personalities about what they’d like to search out below the tree for 2024.  

What was your insurance coverage trade spotlight of 2023?

There have been many highlights this yr regardless of it being a troublesome yr for insurance coverage too. For me, it’s been realising the depth of kindness and camaraderie now we have as an trade and the way caring we may be with one another. 

I’ve collectively run a Sunday Breakfast Membership for the homeless and folks struggling for over six years now. I exploit social media to inform their tales and lift consciousness of their plight. 

All through this yr, at varied occasions, folks have donated horseracing winnings, made donations after I’ve danced (badly), raised cash at company occasions and donated heat garments to assist assist what we do on Sundays.

Insurance coverage folks from varied organisations have contacted me to ask how they may assist. 

What’s your Christmas message to your insurance coverage colleagues?

We mud ourselves down as 2023 closes and we glance in the direction of 2024 positively with our clients and colleagues on the centre of all our plans.

We proceed as an trade to work on our variety and inclusion (DEI) agenda and stroll the stroll. Sure, insurance coverage is behind the curve, however we are able to change that collectively. 

We should proceed to see how and when know-how and synthetic intelligence (AI) can improve what we do and the service we provide however should stay cautious about it too.

For me, it would all the time be a mix of emotional and AI and our great folks make us what we’re.

What do you hope to search out below the trade’s Christmas tree for 2024?

Can I ask Santa for some stability for us please! It’s been a really powerful few years with the pandemic, whiplash reforms, Brexit and the warfare in Ukraine. It’s been so much to cope with however, as an trade, we’ve proven our mettle and dedication to take care of our clients and have stood on.

As a reward for all our arduous work, can I ask Santa to additionally go away us, our folks and our households peace, pleasure and a few festive enjoyable too. Please!